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8 Steps to Take after an Accident Involving a Ridesharing Service


As cell phone technology continues to advance, innovative people and companies develop new mobile applications to bring revolutionary and convenient services to potential consumers. In the last few years, ridesharing services like Uber and Lyft have dominated the market as reliable transportation options for countless on-the-go Americans. Whether a customer wants to experience a safe night on the town or just needs a quick life to the airport, a helpful ride is just a click away.

However, exposure, popularity, and profit always lead to company expansion and reorganization. To meet the growing needs of their consumers, both Uber and Lyft are hiring more and more drivers each year. Consequently, the number of annual ridesharing accidents is also increasing. If you’re injured in an accident as a customer, there are important steps you need to follow to ensure your claim is maximized.

If you’re injured in an accident involving a rideshare company, take the following steps to protect your claim:

  1. Step #1: Call 911
  2. Step #2: Take screenshots of your receipt
  3. Step #3: Help law enforcement complete a police report
  4. Step #4: Take pictures of your injuries, the vehicles involved, and the accident scene
  5. Step #5: Write down the names and phone numbers of any witnesses
  6. Step #6: Seek medical treatment immediately
  7. Step #7: Secure copies of your medical records
  8. Step #8: Hire an experienced attorney to explore your legal options

Because these drivers are considered “independent contractors,” Uber, Lyft, and other ridesharing companies can legally deny liability for your injuries. While both big-name companies provide $1 million liability policies, their insurance carriers are known to deny and fight accident claims. As a result, many plaintiffs find it easier to file their claims against the at-fault drivers; unfortunately, the insurance payout usually doesn’t cover the extent of their medical and financial needs. Only an experienced car accident lawyer can investigate your accident and help you file an effective claim against the negligent party.

Pursue Damages with an Experienced Attorney

At Flanagan & Associates, our Weymouth car accident attorneys can help you pursue damages and are capable of negotiating with the appropriate insurance companies on your behalf. We have helped countless car accident victims successfully obtain the compensation their injuries and circumstances warrant.

We’re available 24/7! Contact Flanagan & Associates at (781) 332-4344 to schedule a case evaluation.